South Bank Parklands is part of Brisbane’s cultural precinct located along Brisbane river. This 17-hectare parkland precinct comprises 20 landscaped areas, the iconic man-made Streets Beach, and The Grand Arbour – a kilometre long walkway covered in pink flowering bougainvillea. The area also offers free community experiences such as rainforest walks, water features, picnic and barbeque areas along with a riverfront promenade utilised for walking, running, and cycling.
The solution offered for this project was an integrated communication system with emergency help point units, audio intercoms, and public address – all monitored from a central control location. Jacques have successfully installed over 40 Emergency Help Point Units (HPU) across the precinct. Positioned throughout the parklands, these devices allow patrons direct communication with the security office to report incidents, or call for emergency assistance. Jacques HPU offers two-way communication between the call point and security office with handsfree calling once a call is established. A CCTV video feed of the caller will display at the security office for areas where HPU’s have associated CCTV cameras installed. These highly visible emergency call points can be seen while strolling through the arbour, the rainforest walks, or riverfront promenade. With 24/7 monitoring, patrons can relax and take advantage of this public space knowing help and assistance is available at the touch of a button.
Prioritising public safety is important in large spaces where community gatherings occur. Besides emergency call points, Jacques have installed an integrated PA system to disperse emergency messages in 7 areas across this site. This is particularly useful for large events that are hosted at this location, welcoming hundreds of families as patrons. The project also includes approximately 40 audio intercom terminals for emergency calling directly to the security office.
Learn more about the Jacques Smart City Communication solution.