SUPPORT & TRAINING
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Login to IPartna course to being or resume training or download certificate of completion
TECHNICAL SUPPORT
Access our support portal to lodge a SUPPORT ticket, access our extensive KNOWLEDGE BASE and access FAQ’s and latest documentation.
RETURNS & REPAIRS
Goods returning to Jacques for reapair or credit must be accompanied by a Return Material Authorisation (RMA) number.
Document library
Find documentation and videos in our library. Documenation avaliable includes product catalogue, system brochures and whitepapers, and installation and wiring documents. Utilise search to find the document or video based on product, system, solution or document type.
For technical documentation include configuration documents visit our support portal knowledgebase.
| Document Number | Title | Type | Tags | Download |
|---|---|---|---|---|
| 50211-INS | CSU-2L Cell Services Unit GPO (Left) Installation Detail | Installation | cell service unit, prison, backbox | download |
| 50338-INS | MHP-1 Mic/Headset Changeover Panel Installation Dimensions | Installation | panel mic, prison | download |
| 50790 INS | VSL-652W Intercom/help station IP65 Installation Dimensions | Installation | intercom, help station, 1 button, 5 series | download |
| 50798 INS | VSL-651 Intercom Station Installation Dimensions | Installation | 1 button intercom, prison, 5 series | download |
| 50811 INS | VSL-652WR Intercom/Help Station IP65 with Relays Installation Dimensions | Installation | intercom, help station, 1 button | download |
| 50876 INS | VSL-651 & VSL-654 Installation Cutout Dimenstions and Hole location | Installation | intercom, 1 button & 4 button, 5 series | download |
| 50880 INS | VSL-651W Waterproof Intercom Installation Dimensions | Installation | 1 button intercom, prison, 5 series | download |
| 50890 INS | VSL-651H Intercom with Handset Installation Dimensions | Installation | ncv, intercom, prison | download |
| 50891 INS | VSL-65x Series Intercom Installation Dimensions | Installation | 1 button, 2 button, button, 5 series | download |
| 50997 INS | Jacques PoEA-1 JPoE Adaptor | Installation | adaptor switch | download |
| 51034 INS | VSL-123 Intercom | Installation | 3 button intercom, prison | download |
| 51035 INS | VSL-122 Intercom | Installation | 2 button intercom, prison | download |
| 51036 INS | VSL-122S Intercom Installation Details | Installation | 2 button intercom, prison | download |
| 51038 INS | VSL-121 Intercom Installation Details | Installation | 1 button intercom, prison | download |
| 51069-INS | Cage enclosure for Horn PA Speakers Installation Details | Installation | public address, mounting | download |
| 51094-INS | IPM-360F Master I/COM Station Installation Details | Installation | master station, call handling | download |
| 51161-INS | Jacques Cable Extender Module Installation Details | Installation | jce, ethernet data extender | download |
| 51196 INS | UAI-3B1 Universal Audio Interface Installation Details | Installation | pa zone controller | download |
| 51208-INS | NCV-M Non-contact Visit Intercom Panels Installation Details | Installation | handset, prison, ncv | download |
| 51209-INS | NCV-S Non-contact Visit Intercom Panels Installation Details | Installation | handset, prison, ncv | download |
| 51215-INS | SMI-3B1 Intercom Station Interface Installation Details | Installation | speaker microphone interface | download |
| 51235-INS | VSL-391-LR Installation Drawing | Installation | fwe-7, backbox, mounting | download |
| 51315-INS | MPD-0B4 Mobile Phone Detector | Installation | countraband, prison | download |
| 51339-GA | VSL-371W Intercom General Assembly | Assembly | outdoor intercom | download |
| 51339-INS | VSL-371W Intercom Station Installation Drawing | Installation | outdoor intercom | download |
| 51460-INS | JIB-3B1 Jacques Intercom Box Installation Details | Installation | jem in a box, boxed intercom, kiosks | download |
| 51520-INS | VSL-346RC Intertcom with TV Installation Details | Installation | 6 button intercom, tv connection | download |
| 51593-INS | VSL-246RC/C1 6 Btn panel w/ TV Remote and Speaker Amp Installation Details | Installation | 6 button intercom, tv connection, speaker amp | download |
| 51672-INS | VSL-371W+ Intercom Station Installation Details | Installation | 1 button intercom, outdoor use, weather resistant | download |
| 51673-INS | SMI Console Installation Details | Installation | speaker microphone interface, gooseneck | download |
| 51704-INS | Jacques IEEE 802.3sf PoE Splitter and Converter | Installation | poe, splitter | download |
| 51758-INS | Installation Instructions for S2211 SIP Phone Modified version | Installation | sip, phone | download |
| 51812-INS | PWB-4 Installation Details | Installation | platerboard wall mount, accessory, vsl-x6x series intercoms | download |
| 51816-INS | VSL-391W/C1 Intercom Installation Details | Installation | flush wall mounting using fwe-7 backbox | download |
| 51837-INS | Installation instructions for SAH-1 SIP Phone | Installation | handset, sip phone, commercial, residential | download |
| 51866-INS | Nurse call Intercom with External button and LED Interface Installation Details | Installation | pendant switch, healthcare, hospitals, aged care | download |
| 51894-INS | PBP-052 Evacuation Panel Installation Details | Installation | school, lockdown messaging, alarm, 2 button | download |
| 51946-INS | CSL-340W+/C2 Lift Intercom Installation Details | Installation | no button intercom, 4 series | download |
| 51978-INS | PBP-044 Evacuation Panel Installation Details | Installation | school, lockdown messaging, alarm, 4 button | download |
| 51983-INS | VSL-246RC/C4 6 btn w/TV Remote and Speaker Amp Installation Details | Installation | prison, tv remote, 6 button intercom | download |
| 52011-INS | IP Smart Speaker Family Installation Details | Installation | ip ceiling speaker | download |
| 52083-INS | PBP-005/C1 Evacuation Panel Installation Details | Installation | 5 button evacuation panel, lockdown trigger | download |
| 52097-INS | LED063 Replacement Installation Drawing | Installation | audio intercom led light, replacement | download |
| BOL-3XX-INS | BOL-3XX Bollard Installation Details | Installation | hpu, bollard, public safety, help point | download |
| BOL-3XXA-INS | BOL-3XXA Bollard Installation Details | Installation | hpu, bollard, public safety, help point | download |
| CSU-xL-INS | CSU-XL Cell Services Unit GPO on Left Installation Detail | Installation | cell service unit, prison, backbox | download |
| EGRP-INS | Custom intercom stations (EGRP-INS) | Installation | hsl-302Q+/c2 | download |
| HPU-5x-INS | HPU- Help Point Family Installation Details | Installation | hpu, call point, public safety | download |
| HSL-30xW+-INS | HSL-30XW+ Intercom Station Installation Details | Installation | prison intercom, music streaming | download |
| HSL-33x+-INS | HSL-33X+ Intercom Installation Details | Installation | hsl 3 series intercom | download |
| HSL-33x+-NCV-INS | HSL-33X+ NCV Intercom Installation Details | Installation | ncv, intercom, prison | download |
| HSL-34xQx+-INS | HSL-34xQ+ Speech Reinforced Intercoms Installation Drawing | Installation | speech reinforced, prison | download |
| IPM-350HN-INS | IPM-350HN Master Intercom Station | Installation | master station, call handling | download |
| IPM-350x-INS | IPM-350x IP Master Intercom Station | Installation | master station, call handling | download |
| IPM-360x-INS | IPM-360 Family of Intercom Master Stations | Installation | master station, call handlin, 650 series | download |
| LAMP35-INS | Flashing Amber Strobe 24 V 15 W Installation Details | Installation | strobe, relay, emergency light | download |
| MW408-INS | FEW-3 Flush Wall Enclosure with 3mm Recess - Installation Dimensions | Installation | intercom accessory, mounting | download |
| MW427 INS | VSL-x5x and VSL-x6x Rainhood Installation | Installation | intercom accessory, mounting | download |
| MWM-7C1xx-INS | MWM-7C1xx Microphone Wall Mounting | Installation | panel mic, prison | download |
| PBP-01x-INS | PBP-01X Push Button Panel Installation Details | Installation | 1 button evacuation panel | download |
| PMB-410-INS | 4 Series Pole Mounting Bracket Installation | Installation | bollard mounting, 4 series intercom panels | download |
| PMB-D10-INS | HPU Pole Mounting Bracket Installation | Installation | bollard mounting, help point unit | download |
| SVR-100-INS | SVR-100 PA Speaker Family | Installation | pa speaker, announcement | download |
| SW374-INS | Pull cord Switch for Disabled Intercom Installation Details | Installation | accessible bathroom, solution | download |
| UIU-WIR01 | UIU Connection as Stereo to Mono Unbalanced to Balanced | Installation | universal isolation unit | download |
| VDL-x4x-INS | VSL-x4x and VSL-x4x Intercom Station Family | Installation | audio intercom terminals | download |
| VES-74x-INS | VES-74x Video Intercom S/S Entrance Station | Installation | video, 1 button, 2 button, 3 button, outdoor use | download |
| VES-75K-INS | Video Intercom Entrance Station Installation Details | Installation | ves-75K, keypad video intercom | download |
| VMS-750x-INS | VMS-750x Video Intercom Monitor Stn General Assembly | Installation | monitor video entrance station | download |
| VSA-76K-INS | Clean Room Intercom Installation Details | Installation | healthcare, anitmicrobial surface | download |
| VSL-16xW-INS | VSL-16xW Intercom Station Installation Details | Installation | 6 series intercom panels | download |
| VSL-301QS+_C3-INS | VSL-301QS+/C3 Intercom Installation Details | Installation | self testing button intercom | download |
| VSL-301QS+_C5-INS | VSL-301QS+/C5 Intercom Installation Details | Installation | self testing button intercom | download |
| VSL-301QT+_C1-INS | VSL-301QT+/C1 Intercom Installation Details | Installation | 1 button intercom, prison | download |
| VSL-301W+_C2-INS | VSL-301W+/C2 Intercom Installation Details | Installation | 1 button intercom, prison | download |
| VSL-341W_C1-INS | VSL-341W/C1 Installation Drawing | Installation | 1 button intercom, outdoor use, weather resistant | download |
| VSL-35x+ INS | VSL-35X+ JEM-2+ Intercom Installation Details | Installation | 5 series intercom | download |
| VSL-35xP-INS | VSL-35x/P W/ Pendant Switch Installation Details | Installation | nursecall, pendant switch | download |
| VSL-35xQ+(P)-INS | VSL-35xQ+/P W/ Pendant Switch Installation Details | Installation | nursecall, pendant switch, prison, anti-ligature design | download |
| VSL-35xQ+-INS | VSL-35xQ+ JEM-2+ Interomc Installation Details | Installation | anti-ligature design, prison | download |
| VSL-36xW+-INS | VSL-36xW+ Intercom Installation Details | Installation | 6 series intercom panels, outdoor use, weather resistant | download |
| VSL-36xW1-INS | VSL-36xW+ Intercom Installation Details | Installation | 6 series intercom panels, outdoor use, weather resistant | download |
| VSL-74K-INS | VSL-74K Intercom Installation Details | Installation | keypad intercom, voip intercom | download |
| VSL-x5x INS | VSL-x5x Intercom Faminly Installation Details | Installation | 5 series intercom | download |
| VSL-x6x INS | VSL-x6x Intercom Faminly Installation Details | Installation | 6 series intercom | download |
| VSL-x9x-INS | VSL-x9x Intercom Station Family | Installation | 9 series intercom | download |
| 51208-WIR | Non Contact Visits NCV-M & NCV-S Master Wiring Details | Wiring | ncv, non contact visits, prison | download |
| 50338-WIR | MHP-1 Mic/Headset Changeover Panel Wiring Diagram | Wiring | panel mic, prison | download |
| 50873 WIR | MHS-1 Mic/Headset Plug Wiring Diagram | Wiring | headphones, ipm | download |
| 51146-WIR | Universal Microphone Preamplifier | Wiring | mic, button configuration | download |
| 51196 WIR | Universal Audio Interface Wiring Details | Wiring | uai-3b1, pa zone controller | download |
| 51208 WIR | Non-contact Visit Systems NCV-M and NCV-S Master Wiring Details | Wiring | visit systems, prisons | download |
| 51920-WIR | VSL-341W/C1 DDA Toilet Intercom Wiring Diagram | Wiring | disability solution | download |
| 52168-WIR | Emergency Help Point Bollard Installation/Wiring Overview | Wiring | hpu, public safety | download |
| ADAM-6060-WIR01 | ADAM Relay Output Wiring Switching Power to Strobes | Wiring | relay, trigger, strobe, light | download |
| NSW PMC-WIR | NSW Prison Modular Cell IP Intercom and PA System Wiring | Wiring | prison, cell intercom | download |
| JED-0263 (JELinux as a Virtual Machine) | JELinux as a Virtual Machine | User Guide | virtual server, virtual controller | download |
| JED-0368 | Jacques Announcement Scheduler (JAS) User Guide | User Guide | JAS, bell system, | download |
| JSD-0005 | Corporate Brochure | Brochure | overview, solutions, system features | download |
| JSD-0006 | Video Intercom System Brochure | Brochure | entrance stations, video monitoring | download |
| JSD-0007 | Product Catalogue | Brochure | all products | download |
| JSD-0008 | Audio Intercom System | Specification | intercom terminals, clean room intercom, IP master station | download |
| JSD-0009 | Standalone Intercom Systems | Specifications | direct dial, help point unit | download |
| JSD-0010 | School System Whitepaper | Whitepaper | education, case study | download |
| JSD-0011 | Public Address System Brochure | Brochure | pa, scheduling, announcements | download |
| JSD-0012 | Controllers & Software | Specification | server, hli, aec, sip | download |
| JSD-0013 | Help Point Units | Specification | hpu, bollard | download |
| JSD-0014 | Non-Contact Visits System | Brochure | ncv, prison, handset intercom | download |
| JSD-0015 | Accessories | Brochure | ip clock, extender module, mounting options | download |
| JSD-0016 | HLI Brochure | Brochure | integration, partners, high level | download |
| JSD-0017 | Secure Facilities - Prisons & Correctional Facilities Whitepaper | Whitepaper | case study, project references | download |
| JSD-0018 | Residential Whitepaper | Whitepaper | case study, project references, housing, estates | download |
| JSD-0019 | Transport Whitepaper | Whitepaper | airports, bus, rail, case study, project references | download |
| JSD-0020 | Industrial Whitepaper | Whitepaper | case study, project references, defence, factories | download |
| JSD-0021 | Health Whitepaper | Whitepaper | case study, project references, hospitals, care, laboratories | download |
| JSD-0022 | Commercial Whitepaper | Whitepaper | case study, project references, buildings, shopping centres | download |
| JSD-0023 | BOL-3XX WMP-5 Spec | Specification | bollard, hpu | download |
| JSD-0024 | SVR-100 CSH-1 Spec | Specification | speaker | download |
| JSD-0025 | SWE FWE DMS SRH Spec | Specification | mounting options, backbox, plasterboard, rainhood | download |
| JSD-0026 | HPU-5D2 HPU-5D2-i Spec | Specification | analogue, direct dial, standalone | download |
| JSD-0027 | HPU-5E2 HPU-5E2-i Spec | Specification | ip help point unit, public safety | download |
| JSD-0028 | IPM-350X Spec | Specification | master station, 550 series | download |
| JSD-0029 | IPM-360X Spec | Specification | master station, 650 series | download |
| JSD-0030 | JIB-3B1 Spec | Specification | boxed intercom, for kiosks, custom panels | download |
| JSD-0032 | MWM-7C1X Spec | Specification | panel microphone | download |
| JSD-0033 | PCC-650WIN PCC-650WTS Spec | Specification | graphical use interface, master station | download |
| JSD-0034 | PoEC-1 Spec | Specification | accessory, low power | download |
| JSD-0035 | SMI-3B1 SMI Console Spec | Specification | accessory, speaker mic interface | download |
| JSD-0036 | UAI-3X1 Spec | Specification | universal audio interface, pa controller | download |
| JSD-0037 | VDL-44X Spec | Specification | direct dial intercom, standalone | download |
| JSD-0039 | VMI-155M Spec | Specification | standalone, master station | download |
| JSD-0040 | VMS-750 Spec | Specification | video monitor station | download |
| JSD-0041 | VSL-251 Spec | Specification | analogue intercom, 1 button | download |
| JSD-0042 | VSL-341H Spec | Specification | NCV product, prison, handset intercom | download |
| JSD-0043 | VSL-350+ Spec | Specification | intercom, ncv, prison | download |
| JSD-0044 | VSL-351+ Spec | Specification | 1 button intercom | download |
| JSD-0045 | VSL-351Q+ Spec | Specification | 1 button intercom, anti-ligature design | download |
| JSD-0046 | VSL-351QS+ Spec | Specificaiton | 1 button self testing intercom, anti-ligature design | download |
| JSD-0047 | VSL-351W+ Spec | Specification | 1 button intercom, outdoor use | download |
| JSD-0048 | VSL-352+ Spec | Specification | 2 button intercom, call different locations | download |
| JSD-0049 | VSL-354+ Spec | Specification | 4 button intercom, music streaming | download |
| JSD-0050 | VSL-361W+ Spec | Specification | 1 button intercom, outdoor | download |
| JSD-0051 | VSL-371W+ Spec | Specification | 1 button intercom, outdoor, narrow design | download |
| JSD-0052 | ELI-3B1 Spec | Specification | exchange line interface, calling 3rd party | download |
| JSD-0053 | IP Explosion Proof Telephone | Specification | robust, industrial use | download |
| JSD-0054 | SAH-1 SIP Corded Phone | Specification | handset intercom | download |
| JSD-0056 | Total Recall VR LinX Omnia Series Spec | Specification | digital recording device | download |
| JSD-0057 | VSA-76K Clean Room Intercom Spec | Specification | keypad intercom, healthcare, antimicrobial | download |
| JSD-0058 | International Distributors Brochure | Brochure | application form | download |
| JSD-0059 | VSL-341W+ Spec | Specification | 1 button intercom, outdoor use | download |
| JSD-0060 | VSL-151 Spec | Specification | analogue intercom, 1 button, 550 series | download |
| JSD-0062 | Project References | Brochure | global locations | download |
| JSD-0064 | IP Communication System Diagram | Diagram | complete solution | download |
| JSD-0066 | Community Housing Whitepaper | Whitepaper | case study, project references | download |
| JSD-0067 | VSL-74K Spec | Specification | keypad intercom, 12 buttons | download |
| JSD-0081 | Emergency Help Point Unit White Paper | Whitepaper | features, project references | download |
| JSD-0083 | Secure Facilities - Police Stations Whitepaper | Whitepaper | case study, project references | download |
| JSD-0084 | IP Ethernet Extender Module | Specification | extends data signal | download |
| JSD-0085 | Total Recall VR LinX Altus Spec | Specification | digital recording device | download |
| JSD-0091 | PBP-0xx Evacuation Panels Spec | Specification | emergency push buttons, lockdown, schools | download |
| JSD-0098 | School System Brochure | Brochure | bell scheduling, pa, jas, emergency messaging | download |
| JSD-0099 | iPartna Program Brochure | Brochure | training, technical, accreditation | download |
| JSD-0100 | Commercial System Brochure | Brochure | buildings, car parks, fire stairs, intercom system | download |
| JSD-0103 | VSL-341H+ Spec | Specification | ncv product, prison, handset intercom | download |
| JSD-0104 | SIP brochure | Brochure | software module, sip phones | download |
| JSD-0107 | Jacques to Genetec HLI | Specification | high level integration, software | download |
| JSD-0108 | Health System Brochure | Brochure | clean room intercom, hospitals, communication, | download |
| JSD-0109 | Industrial System Brochure | Brochure | explosion proof intercoms, mining, defence, factories | download |
| JSD-0110 | Jacques to Inner Range HLI | Specification | high level integration, software | download |
| JSD-0111 | Jacques to Pacom HLI | Specification | high level integration, software | download |
| JSD-0112 | Jacques to VVS HLI | Specification | high level integration, software | download |
| JSD-0113 | Jacques to VidSys HLI | Specification | high level integration, software | download |
| JSD-0114 | Jacques to Gallagher HLI | Specification | high level integration, software | download |
| JSD-0116 | Jacques to Avigilon HLI | Specification | high level integration, software | download |
| JSD-0117 | Public Safety System Brochure | Brochure | pa, announcement scheduling, car parks, lift intercom | download |
| JSD-0119 | Jacques to SAAB HLI | Specification | high level integration, software | download |
| JSD-0121 | For Security Brochure - au | Brochure | prison, visit systems, intercoms, anti ligature design | download |
| JSD-0121 | For Security Brochure - us | Brochure | prison, visit systems, intercoms, anti ligature design | download |
| JSD-0125 | Power Supplies Spec | Specification | accessory | download |
| JSD-0129 | Jacques to CNL HLI | Specification | high level integration, software | download |
| JSD-0131 | HSL-331QS+ Spec | Specification | intercom terminal, 1 button, anti-ligature design | download |
| JSD-0133 | Accessible Bathroom Intercom Brochure | Brochure | disabled bathroom, emergency calling | download |
| JSD-0134 | Diagnostics and Reporting | Brochure | logging, self-testing, alarm summary | download |
| JSD-0135 | IP Smart Ceiling Speakers Spec | Specification | indoor speaker, internal mic, automated fault detection | download |
| JSD-0136 | CLOCK241 IP PoE Network Clock Spec | Specification | network timed clock, classroom, daylight savings | download |
| JSD-0137 | HSL-341QS+ Spec | Specification | 1 button intercom, anti-ligature design, self test button | download |
| JSD-0138 | HSL-340Q+ Spec | Specification | intercom terminal, anti-ligature design, prison, ncv | download |
| JSD-0139 | VSL-371QS+ Spec | Specification | intercom terminal, 1 button, anti-ligature design, self test button | download |
| JSD-0140 | HSL-334+ Spec | Specification | intercom terminal, 4 button, prison | download |
| JSD-0141 | Transport Communication System Brochure | Brochure | airports, bus, rail, pa, toll booth, tunnel | download |
| JSD-0142 | ADAM Relay Module CE382 Spec | Specification | accessory, strobe, door release, event trigger | download |
| JSD-0144 | HPU-5E2S+ with STB spec | Specification | 1 self testing button, help point, public safety | download |
| JSD-0146 | Jacques to Milestone HLI | Specification | high level integration, software | download |
| JSD-0147 | VSL-350Q+ Spec | Specification | intercom terminal, ncv, prison, anti-ligature design | download |
| JSD-0148 | Company Profile | Document | values, mission, vision statement, core competencies | download |
| JSD-0149 | Bollard Rainhood Spec | Specification | truck height, dual height, colour variations | download |
| JSD-0153 | GEN4 Audio Brochure | Brochure | customisation, audio intercom range | download |
| JSD-0155 | Total Recall LinuX Essence | Specification | digital recording device | download |
| JSD-0157 | VSL-254 Spec | Specification | analogue intercom, 4 button, audio streaming | download |
| JSD-0158 | VSL-351 Spec | Specification | 1 button intercom, prison | download |
| JSD-0159 | VSL-354 Spec | Specification | 4 button intercom, music streaming | download |
| JSD-0160 | VSL-371W Spec | Specification | 1 button intercom, outdoor use | download |
| JSD-0164 | JeLinux Virtual Server Spec | Specification | virtual environment, controller | download |
| JSD-0165 | Jacques to Indigovision HLI | Specification | high level integration, software | download |
| JSD-0174 | Who We Are Brochure - au | Brochure | overview, what we do, our system | download |
| JSD-0174 | Who We Are Brochure - us | Brochure | overview, what we do, our system | download |
| JSD-0175 | SRH-15 Rainhood Spec | Specification | accessory, intercom mounting | download |
| JSD-0182 | HSL-334QT+ Spec | Specification | 4 button intercom, music streaming | download |
| JSD-0183 | CSU-4L Spec | Specification | cell service unit, prison | download |
| JSD-0184 | VSL-351QW+ Spec | Specification | 1 button intercom, anti-ligature design, outdoor use | download |
| JSD-0185 | VSL-361+ Spec | Specification | 1 button intercom, prison | download |
| JSD-0186 | VSL-362W+ Spec | Specification | 2 button intercom, call different locations, outdoor use | download |
| JSD-0187 | VSL-361QW+ Spec | Specification | 1 button intercom, anti-ligature design, outdoor use | download |
| JSD-0189 | Tunnel Solution Brochure | Brochure | advanced pa, harman axys | download |
| JSD-0190 | Pole Mount Bracket Spec | Specification | bollard mounting, intercom mounting, accessory | download |
| JSD-0191 | Headset Interface Spec | Specification | noise cancelling headphones, IPM range | download |
| JSD-0192 | Jacques to Luxriot HLI | Specification | high level integration, software | download |
| JSD-0193 | VES-741 Spec | Specification | video entrance station, 1 button | download |
| JSD-0194 | VES-742 Spec | Specification | video entrance station, 2 button | download |
| JSD-0195 | VES-743 Spec | Specification | video entrance station, 3 button | download |
| JSD-0196 | VES-75K Spec | Specification | video entrance station, keypad, slim design | download |
| JSD-0197 | Airport Case Study | Brochure | transport, projects, project references | download |
| JSD-0200 | Jacques to C-Cure HLI | Specification | high level integration, hli, c-cure, integration | download |
| JSD-0201 | JSC-5L-ATM Spec | Specification | controller, large, audio threshold monitoring | download |
| JSD-0202 | JSC-VM-ATM Spec | Specification | virtual controller, audio threshold monitoring | download |
| JSD-0217 | TCH-2MXH | Specification | controller, medium | download |
| JSD-0016 | HLI Brochure | Brochure | integration, high level integration, hli | download |
| JSD-0264 | V8 Software Suite | Brochure | software, v8 | download |
| JSD-0266 | J650UI Software Suite | Brochure | software, gui, pc master station | download |
| JSD-0218 | JSC-5L | Specification | controller, large | download |
| JSD-0219 | DAR | Specification | software, dar, recording | download |
| JSD-0220 | Event Controller | Specification | software, event controller, ec | download |
| JSD-0221 | High Availability (HAP) | Specification | software, high availability, redundancy, hap | download |
| JSD-0222 | Intercom Report Server (IRS) | Specification | software, intercom report server, irs | download |
| JSD-0223 | JAS | Specification | software, jacques announcement scheduler, jas, schools, schedule | download |
| JSD-0246 | JSC-5L-AEC | Specification | controller, large, audio threshold monitoring | download |
| JSD-0247 | BOL-64x | Specification | mounting, bollard, 4 series intercom terminal, custom, coloured | download |
| JSD-0248 | 4 Series Mounting | Specification | mounting, accessories, 4 series intercom terminal, flush mount bracket, surface mount bracket, rainhood | download |
| JSD-0249 | 5 Series Mounting | Specification | mounting, accessories, 5 series intercom terminal, flush mount bracket, surface mount bracket, rainhood | download |
| JSD-0250 | 6 Series Mounting | Specification | mounting, accessories, 6 series intercom terminal, flush mount bracket, rainhood | download |
| JSD-0251 | VMS-750 Mounting | Specification | mounting, accessories, video monitor station, desk mount bracket | download |
| JSD-0252 | SIP | Specification | software, sip, VoIP phone | download |
| JSD-0254 | J650UI Software Spec | Specification | software, jacques spec | download |
| JSD-0255 | What We Do Brochure - au | Brochure | overview, what we do, our system, case studies, our | download |
| JSD-0256 | Accessible Solution Brochure | Brochure | accessible, pull cord switch, accessible bathroom intercom | download |
| Jacques Announcement Scheduler User Guide | Video | jas, bell system | watch | |
| How to Build your System using a TCH-2MX controller | Video | medium controller | watch | |
| How to Build your System using a JSC-5L System Controller | Video | large controller | watch | |
| Introduction to the Jacques PA System | Video | ip public address, broadcast live announcements, pre-recorded | watch | |
| Introduction to the Jacques IP Audio Intercom range | Video | overview of audio intercom range | watch | |
| How to lodge a support ticket | Video | freshdesk, support portal | watch | |
| Introduction to Jacques IPM Master Stations | Video | intercom master station, call handling | watch | |
| Introduction to Jacques Help Point Units | Video | public safety, emergency calling | watch | |
| Introduction to Jacques Clean room Intercom | Video | healthcare, laboratories, sterile environment | watch | |
| An Introduction to the Jacques Announcement Scheduler | Video | jas, bell system, software, pa | watch | |
| Introduction to Jacques PA system | Video | public address, announcements, emergency messaging | watch | |
| Introduction to the Jacques Non-contact Visit Systems | Video | ncv, prison, visit systems | watch | |
| Introduction to the Jacques PC Master Station | Video | graphical user interface, zone display | watch | |
| Introduction to Jacques SIP and SIP Proxy | Video | sip phone system | watch |
IPARTNA
ALL of the TRAINING, SUPPORT & KNOWLEDGE so you can be a JACQUES GENIUS like us.
IPartna is a training platform by Jacques Technologies. Jacques provides you with a comprehensive online training platform offering courses across both our 650 and 550 series systems; introduction through to system configuration.
PROGRAM BENEFITS
Accredited technician
Completing any of our courses ensures technicians achieve Jacques Accredited Technician status relating to the related system (650 and/or
hybrid.
Achieving Accredited Technician status has a number of benefits and inclusions:
- Certificate of accreditation for each completed course
- Jacques accredited technician logo for your use
- Ongoing access to our online training system
24/7 access
Our support portal provides students with 24/7 access to our knowledge base. Our self-help resources are filled with frequently asked questions along with helpful configuration videos allowing you to access assistance at any time.
Tailored onsite training
Following the online training, students have access to on-site training atJacqeus HQ. Put your training to practice using real systems, while having access to help and assistance from our technicians if you need.
Install with confidence
End users often contact us and request our products. Accredited installers ensure Jacques can recommend your services with confidence. Our training ensures those installers save time and money when they are onsite, meaning better margins.