Innovative, flexible & SCALABLE COMMUNICATION solutions for bus, train, road, tunnel, airport, and maritime applications ensuring commuter safety. The importance for the reliable operation of transportation systems lies heavily upon effective communications and security systems. Passengers and staff should feel safe and secure when using transportation systems, this includes travelling during the day, or alone at night. Jacques’ Integrated IP Communications System provides time-critical communication when required. It features intercom, help point units and public address, providing a flexible and reliable package with integration to CCTV, security management, and access control systems. Jacques provides unique and tailored solutions that works effectively for bus, train, airport and maritime transport infrastructure.

ADVANCED PUBLIC ADDRESS

Advanced PA system enables simple notification to passengers regarding safety warnings, delays or emergency broadcasts within multiple zones. The system allows broadcasting of live or time scheduled announcements to one, many or all zones providing complete flexibility to the user.

ACCESSIBILITY

Intercoms and help point units are designed to provide assistance at the touch of a button. This means assistance should be made available to all – including users that require accessibility.

The solution features:

• Audible beep to provide guidance
• Induction loop amplification to be used with a T-switch
• Braille embossing on front panel
• Emergency assistance at the touch of a button

MULTI-STATION MONITORING

Our intelligent system architecture, coupled with third party system integration, provides a comprehensive solution for multisite monitoring from a centralized location. Ability for across city transport network to be controlled from a central management center. Sites and stations can be linked via Wide Area Network (WAN). Enhance safety at transport network passenger stations by simultaneously viewing associated CCTV footage while monitoring HPU & intercom audio.

CALL RECORDING

The system utilises smart recording wherby multiple audio streams are recorded & logged. Audio recording at each master station ensures all communication between intercom, help point unit and master station is recorded. Recordings can be sent to VMS systems or to audio recording devices (which are tamper-proof & can be accessed remotely).

ANNOUNCEMENT SCHEDULING

Plan and schedule announcements and tones for automatic play utilising our calendar-based interface. With the flexibility to set up simple or detailed announcement files and have them play at specific times throughout the year and across city parameters. Announcement scheduling can aid in public safety notifications or to remind the public of intended or prohibited behaviours.

“Skateboarding in the mall is prohibited”

CONFIGURABLE RELAY MODULES

Configurable relay modules exist on intercom terminals & help point units to activate external equipment – control doors, boom gates, lights or signal CCTV camera presets.

ADVANCED TUNNEL TECHNOLOGY

Utilising IP technology, tunnel system devices are connected directly to any ethernet port; ensuring scalability and flexibility. The IP technology backbone ensures small, large or multi-site systems can be created now or as your tunnel network grows and requirements change.

The Jacques tunnel communication solution, featuring purpose-built, tunnel speakers provide quality audio within tunnel environments, plus dedicated software and hardware components, and the extensive knowledge of our experienced audio engineers together; produce a high-quality PA and help point unit solution.

Our solution uses patented loudspeaker technology which is well proven and trusted for safety communication in tunnels worldwide.

Sound levels

The PA solution shall be designed so that average sound levels will not be louder than 105 dB at a hearing height of 1.5 meters above pavement level, to prevent hearing damage, while equally covering every single inch of tunnel space.

Speech Transmission Index

The PA system shall be created to reach a measurable intelligibility performance on average of above 0.45 Speech Transmission Index (STI), including compensation for all background noise, such as turbo fans and traffic noise.

Performance Criteria

When measuring system performance, we recommend objective standards and performance criteria IEC 60268-16:2011 be used as a guideline to measure the intelligibility performance of the tunnel PA solution.

Volume Control

Automatic volume control is provided as a basic standard which intelligently adapts the volume at the loudspeakers to suit the ambient noise level in the tunnel under all circumstances

TUNNEL CONTROL

Jacques tunnel solution features a dedicated PC master station with configurable and flexible user interface. This allows for the control and administration of tunnel communications and monitoring of faults and alarms.

• Zone calling
• System monitoring
• Live and pre-recorded public address announcements
• System alarm notification
• Device monitoring
• Map or list view of endpoints
• Dynamic selection of endpoints
• Answer help point unit and intercom
• Integration of CCTV camera views to allow for complete audio/visual view

SPECIALISED TUNNEL SPEAKERS

Jacques tunnel solution features a dedicated PC master station with configurable and flexible user interface. This allows for the control and administration of tunnel communications and monitoring of faults and alarms.

• Zone calling
• System monitoring
• Live and pre-recorded public address announcements
• System alarm notification
• Device monitoring
• Map or list view of endpoints
• Dynamic selection of endpoints
• Answer help point unit and intercom
• Integration of CCTV camera views to allow for complete audio/visual view

FLEXIBLE IP PUBLIC ADDRESS

Jacques IP PA system offers unmatched scalability and configuration options. Seamlessly integrated within our IP Communications System, it combines with our intercom and help point unit systems to enable limitless expansion possibilities. Utilizing the power of an IP network, our system provides complete flexibility, allowing dynamic grouping of PA zones without any limitations. This empowers users to design site-specific PA systems, ensuring comprehensive audio coverage across buildings, areas, and precincts. With a state-of-the-art digital signal processor, users have full control over the PA system, effortlessly broadcasting background music to selected zones while making precise announcements to others.

MASTER STATION CONTROL

Master stations in the system allow users to make live public address announcements, trigger pre-recorded announcements as well as make/receive intercom calls. Added benefit of maps & emergency messages exist in PC Master station. 

BUS & TRAIN STATIONS

A bus or rail network PA system enables simple notification to passengers regarding safety warnings, delays or emergency broadcasts within multiple zones, pre-recorded messaging, scheduled release of messages, background music and distribution of information. Either, broadcasting announcements to all stations simultaneously or announcing specific messages to nominated stations (zones) are guaranteed to be clear and consistent at each station regardless of the distance or location. Help Points can be positioned at each station and on train carriages, allowing for passengers to make emergency calls or listen to passenger information.

AIRPORTS

ABU DHABI MIDFIELD TERMINAL

Jacques Technologies is proud to be part of the expansion of Abu Dhabi International Airport – the Midfield Terminal – a substantial size, three times the size of Abu Dhabi International Airport. Jacques solution utilises Ethernet Extender Module to extend the distance between the ethernet switch and field devices over 100 meters, highlighting the flexibility and capability of our system design capabilities.

Jacques integration with a third party CCTV system allows for the automatic switching of nearby cameras to view a help point unit when a call button is pressed. This allows for a security responder to view the situation via the CCTV system, while responding to the caller verbally.

ROAD INFRASTRUCTURE

Keep moving is with a Jacques transport solution, featuring Emergency Help Point Units (HPU). They feature highly visible, vandal and water resistant enclosures, with one-touch operation and hands free communication and can be positioned roadside for access to assistance.

Bollard intercoms positioned at tolling booths with integration to CCTV and access control systems, give drivers the ability to contact assistance if required. Security personnel are able to verbally address drivers, view the situation via CCTV and allow through access from a central control location, reducing disruption to traffic flow.

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Everything you need to know about a Jacques IP communication solution for transport networks & tunnels